Return and Refund Policy

Last Updated: July 13, 2025

iBabaWeb Technology (“we,” “us,” or “our”) operates the website iBabaWeb.com (“Website”). This Return and Refund Policy outlines our policies regarding returns and refunds for products purchased through our Website, including digital products (e.g., eBooks, software), Print-on-Demand (PoD) items (e.g., t-shirts, physical books), and affiliate products. We are committed to transparency in compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Consumer Protection Act, 2019 of India.

1. Overview

Our product offerings have distinct return and refund policies based on their nature:

• Digital Products: No returns or refunds are accepted due to their instant delivery and non-tangible nature.
• PoD Items and Physical Books: We are not liable for returns or refunds; however, our third-party PoD providers may offer returns or refunds under their policies.
• Affiliate Products: We are not liable for returns or refunds, which are handled by third-party providers per their policies.

Please review this policy carefully before making a purchase.

2. Digital Products

2.1 No Returns or Refunds: Due to the non-tangible and instant-download nature of digital products (e.g., eBooks, software), we do not accept returns or offer refunds, except where required by applicable law (e.g., defective or inaccessible products under the Consumer Protection Act, 2019).
2.2 Access Issues: If you experience issues accessing a digital product (e.g., broken download link), contact us within 7 days of purchase at contact@ibabaweb.com or +917622076559. We will attempt to resolve the issue but do not guarantee refunds unless legally required.
2.3 Customer Responsibility: You are responsible for ensuring your device is compatible with the digital product format before purchase.

3. Print-on-Demand (PoD) Items and Physical Books

3.1 No Liability for Returns or Refunds: iBabaWeb Technology is not liable for returns or refunds for PoD items (e.g., t-shirts) or physical books, as they are custom-made upon order.
3.2 Third-Party PoD Providers: Our PoD items and physical books are fulfilled by third-party providers (e.g., Qikink, Printrove). Returns or refunds for defective or incorrect items (e.g., wrong size, damaged product) are subject to the provider’s policies. Please contact us at contact@ibabaweb.com, and we will direct you to the provider’s return process.
3.3 Legal Exceptions: If required by law (e.g., under the Consumer Protection Act, 2019 for defective or non-delivered products), we will facilitate resolution through our third-party providers.
3.4 Quality Variations: Slight variations in color, print placement, or sizing due to the custom nature of PoD items are not considered defects and are not eligible for returns.

4. Affiliate Products

4.1 No Liability: Affiliate products are provided by third-party vendors, and iBabaWeb Technology is not liable for their returns or refunds.
4.2 Third-Party Policies: Returns or refunds for affiliate products are governed by the third-party provider’s policies (e.g., Amazon, Flipkart). Contact the respective provider directly for assistance.
4.3 Support: If you need help contacting a third-party provider, reach out to us at contact@ibabaweb.com, and we will provide relevant information.

5. Process for Addressing Issues

5.1 Contact Us: For issues with digital products, PoD items, or physical books, contact us within 7 days of delivery (or attempted delivery) at:

• Email: contact@ibabaweb.com
• Mobile: +917622076559
  5.2 Resolution: We will review your request and, if applicable, coordinate with third-party providers for PoD or affiliate products. Due to our no-refunded policy, we do not issue refunds unless required by law.
  5.3 Legal Requirements: Under the Consumer Protection Act, 2019, you may be entitled to a refund or replacement for defective or non-delivered physical products. We will facilitate such requests through our providers.

6. Taxes

All product prices include applicable taxes (e.g., GST) in compliance with the Goods and Services Tax Act, 2017. No additional taxes will be charged at checkout unless specified.

7. Updates to This Policy

We may update this Return and Refund Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website implies acceptance of the updated policy.

8. Contact Information

For questions, concerns, or issues regarding returns or refunds, contact us at:

• Email: contact@ibabaweb.com
• Mobile: +917622076559
• Business: iBabaWeb Technology, Pushp, Rakhiyal, Ahmedabad, Gujarat (India)

Thank you for choosing iBabaWeb Technology. We appreciate your understanding of our return and refund policies.