Shipping and Delivery Policy

Last Updated: July 13, 2025

iBabaWeb Technology (“we,” “us,” or “our”) operates the website iBabaWeb.com (“Website”). This Shipping and Delivery Policy outlines the processes and timelines for delivering our products, including digital products (e.g., eBooks, software), Print-on-Demand (PoD) items (e.g., t-shirts, physical books), and affiliate products. We are committed to providing clear and transparent information about our shipping and delivery practices in compliance with the Consumer Protection (E-Commerce) Rules, 2020 and other applicable Indian laws.

1. Overview

We offer the following product types with distinct delivery methods:

• Digital Products: Delivered instantly via download links upon payment confirmation.
• PoD Items and Physical Books: Custom-made and shipped within India.
• Affiliate Products: Handled by third-party providers, with shipping and delivery governed by their policies.

This policy applies only to digital products and PoD items/physical books fulfilled by iBabaWeb Technology. For affiliate products, please refer to the third-party provider’s shipping terms.

2. Digital Products

2.1 Delivery Method: Digital products (e.g., eBooks, software) are delivered instantly via a secure download link provided on the Website or sent to your registered email address upon successful payment.
2.2 Access: You are responsible for ensuring your device is compatible with the digital product format. Download links are available for a limited time (e.g., 7 days) after purchase.
2.3 Issues: If you experience issues accessing a digital product, contact us at contact@ibabaweb.com or +917622076559 within 7 days of purchase. Due to our no-refunded policy, we do not offer refunds but may provide assistance to resolve access issues, unless required by law.

3. Print-on-Demand (PoD) Items and Physical Books

3.1 Production Time: PoD items (e.g., t-shirts) and physical books are custom-made upon order. Production typically takes 1-3 business days.
3.2 Shipping Within India:

• Timeline: Orders are shipped within 3-7 business days after production, depending on your location in India.
• Cost: Shipping fees are included in the product price; no additional charges apply at checkout.
• Carriers: We use trusted third-party logistics providers (e.g., Delhivery, Blue Dart) to deliver orders.
• Tracking: Where available, tracking information will be provided via email or your account on the Website.
  3.3 International Shipping: We currently do not offer international shipping for PoD items or physical books.
  3.4 Delivery Issues: If your order is delayed, damaged, or lost, contact us at contact@ibabaweb.com or +917622076559 within 7 days of the estimated delivery date. We will work with our logistics partners to resolve issues, but no refunds or returns are offered unless required by law (e.g., defective products under the Consumer Protection Act, 2019).
  3.5 Quality Variations: Due to the custom nature of PoD items, slight variations in color, print placement, or sizing may occur. These are not considered defects.

4. Affiliate Products

4.1 Third-Party Handling: Affiliate products are fulfilled by third-party providers. Their shipping and delivery policies apply, and we have no control over their timelines, costs, or processes.
4.2 Responsibility: Any issues with affiliate product delivery must be addressed with the third-party provider. As stated in our Terms and Conditions, we do not offer refunds or returns for affiliate products.

5. No Refunded/Return Policy

As outlined in our Terms and Conditions, all sales are final. We do not offer refunds, returns, or exchanges for digital products, PoD items, or physical books, except where required by law (e.g., defective products under the Consumer Protection Act, 2019). Please review your order carefully before purchase.

6. Order Confirmation and Tracking

6.1 Confirmation: Upon placing an order, you will receive a confirmation email with order details and estimated delivery timelines (for PoD items/physical books) or download instructions (for digital products).
6.2 Tracking: For PoD items and physical books, tracking information (if available) will be provided via email or your Website account once the order is shipped.

7. Delays and Force Majeure

We are not liable for delays due to events beyond our control, such as natural disasters, strikes, or logistics provider issues. We will notify you of significant delays and work to resolve them promptly.

8. Taxes

All product prices include applicable taxes (e.g., GST) in compliance with the Goods and Services Tax Act, 2017. No additional taxes will be charged at checkout unless specified.

9. Updates to This Policy

We may update this Shipping and Delivery Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website implies acceptance of the updated policy.

10. Contact Information

For questions, concerns, or issues regarding shipping and delivery, contact us at:

• Email: contact@ibabaweb.com
• Mobile: +917622076559
• Business: iBabaWeb Technology, Pushp, Rakhiyal, Ahmedabad, Gujarat (India)

Thank you for choosing iBabaWeb Technology. We strive to ensure timely and reliable delivery of your orders.